Until 5 April 2016, the State Pension paid to people reaching state pension age (SPA) was split into two parts, the basic State Pension and the additional State Pension.
The additional State Pension was originally part of the State Graduated Pension Scheme, which changed to the State Earnings Related Pension Scheme (SERPS) in 1978 and then to the State Second Pension (S2P) in April 2002.
People who reach their SPA after 5 April 2016 will receive a flat rate single tier State Pension.
Download our helpful factsheet called 'Your State Pension Questions & Answers.
You can find out more about the state pension, check your SPA and get a forecast online by visiting www.gov.uk/state-pension
You can also write to: The Pension Service 9, Mail Handling Site A, Wolverhampton, WV98 1LU
You can telephone them on:
0800 731 0175
0800 731 0453 (Welsh language)
+44 191 218 3600 if calling from outside the UK
18001 then 0800 731 0175 (if you cannot hear or speak on the phone).
Our online portal lets you see the information we hold on your individual pension account.
On EAPF Online, you can safely reach out to us using our online contact form and receive direct replies from the EAPF pensions team into your Mailbox.
Online, you also have secure access to:
View and download your deferred annual pension statements
View and update your personal details
View a summary of your deferred benefits and service history
View and update your nominated beneficiaries
To register for EAPF Online, you’ll need your National Insurance number, a mobile number and a valid email address.
If you haven’t registered for this service yet, visit portal.eapf.org.uk, click ‘Register’ at the top and follow the simple instructions.
If you have any questions about your EAPF pension, you can contact our EAPF pensions team at Capita. Their contact details are shown on the back page.
Disclaimer - This guide isn’t intended to cover every personal circumstance, nor does it confer any contractual or statutory rights and is provided for information purposes only.
In the event of any dispute over your pension benefits the appropriate legislation will prevail.
The EAPF is part of the Local Government Pension Scheme (LGPS) which is governed by the LGPS regulations.
